At nanas44, the privacy and security of your personal data is a responsibility we take seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data. Please read it alongside our Terms & Conditions.
Your data is processed only as necessary for account management, regulatory compliance, and service delivery. We do not sell personal data to third parties under any circumstances.
This Privacy Policy (hereinafter "Policy") sets out the practices of nanas44 (hereinafter "nanas44", "we", "us", "our") in relation to the collection, use, storage, disclosure, and protection of personal data obtained from users (hereinafter "you", "your", "Player", "Member") of the online gambling platform accessible at nanas44.cam (the "Platform").
nanas44 operates in compliance with its international gaming licence requirements and applicable data protection principles, including those relevant to the jurisdictions in which our players reside. We are committed to handling your personal data transparently, lawfully, and with due regard to your privacy rights.
By accessing the Platform and registering an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions, which are available on the Platform. If you do not agree with any part of this Policy, you should refrain from using the Platform.
This Policy applies to all personal data processed by nanas44 in connection with your use of the Platform, including data collected via desktop, mobile browser, live chat, email correspondence, and customer support interactions.
For the purposes of this Policy, the following definitions apply:
nanas44 collects personal data that you provide directly, data generated through your use of the Platform, and data obtained from third-party sources where permissible. The categories of personal data we collect include:
nanas44 collects your personal data through the following means:
nanas44 processes your personal data only where a lawful legal basis exists. The following table summarises the primary processing activities and their corresponding legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Age verification (21+ requirement) | Legal obligation / legitimate interest |
| KYC identity verification | Legal obligation (gaming licence conditions) |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money-laundering (AML) checks | Legal obligation |
| Fraud detection and prevention | Legitimate interest |
| Customer support communications | Performance of contract / legitimate interest |
| Responsible gambling monitoring | Legal obligation / legitimate interest |
| Platform analytics and improvement | Legitimate interest |
| Marketing and promotional communications | Consent (opt-in) |
nanas44 uses the personal data it collects for the following purposes:
nanas44 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following circumstances:
We share data with contracted third-party service providers who assist in the operation of the Platform, including KYC verification providers, payment processors, fraud prevention systems, customer support tools, and cloud infrastructure providers. All such providers operate under data processing agreements that restrict their use of your data to the provision of services to nanas44.
We may disclose personal data to our gaming licence authority, law enforcement agencies, financial intelligence units, or other competent regulatory bodies where we are legally required to do so — including in connection with anti-money-laundering, counter-terrorism financing, fraud investigations, or court orders.
In the event of a merger, acquisition, restructuring, or sale of assets involving nanas44, your personal data may be transferred to the relevant successor entity as part of that transaction. We will notify affected users of any such transfer via the Platform or email.
We may share aggregated, anonymised data — from which individual players cannot be identified — with business partners, advertising networks, or industry research bodies for analytical and statistical purposes.
nanas44 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and collect analytical data about Platform usage. The categories of cookies we use include:
You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your ability to use some features of the Platform.
nanas44 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting obligations. Specifically:
Where retention is based solely on your consent and you withdraw that consent, we will delete or anonymise the relevant data promptly, subject to any overriding legal obligations.
nanas44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Notwithstanding the above, no method of electronic transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected].
Subject to applicable data protection law and our regulatory obligations, you hold the following rights in relation to your personal data held by nanas44. To exercise any of these rights, please contact us using the details in Section 16.
You may request a copy of the personal data nanas44 holds about you, together with information about how it is processed.
You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your personal data in certain circumstances, for example while accuracy is being contested.
Where processing is based on consent or contract and conducted by automated means, you may request a copy of your data in a structured, machine-readable format.
You may object to the processing of your personal data where it is based on legitimate interests, including profiling for marketing purposes.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
We will respond to all verifiable requests within 30 calendar days. Where a request is complex or numerous, this period may be extended by a further 60 days, and we will inform you of the extension and reason within the initial 30-day period.
The nanas44 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during account registration and as part of the KYC process. Where nanas44 discovers that an Account has been registered by a person under the minimum age, the Account will be immediately closed and all personal data associated with it will be deleted, except where retention is required under applicable law.
Parents and guardians are encouraged to use parental control software and filtering tools to prevent minors from accessing gambling platforms. If you believe a minor has created an account on the Platform, please contact us immediately at [email protected].
The Platform may interact with third-party services — including payment gateways such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Connect — in the course of processing transactions. These third-party services operate under their own privacy policies and terms of service, which govern their handling of your data during transaction processing.
nanas44 is not responsible for the privacy practices or content of third-party services. We recommend reviewing the relevant privacy policies of any third-party services you use in connection with your nanas44 account.
nanas44 operates an internationally licenced platform and may store or process your personal data on servers located outside Malaysia. Where your data is transferred to a jurisdiction that does not provide an equivalent level of data protection to your home jurisdiction, we will ensure that appropriate safeguards are in place — including standard contractual clauses or equivalent protective mechanisms — prior to any such transfer.
By using the Platform and providing your personal data, you acknowledge that your data may be transferred to, stored, and processed in jurisdictions outside Malaysia, subject to the protections described in this Policy.
nanas44 reserves the right to amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or Platform practices. Where changes are material, we will notify you via email or via a notice displayed on the Platform prior to the changes taking effect.
The effective date at the top of this page indicates when the Policy was last revised. Your continued use of the Platform following any amendment constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to remain informed of our data practices.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nanas44, please contact our Data Protection team using the following details:
Privacy Queries: [email protected]
Live Chat: Available 24/7 via the Platform
Response Time: Within 30 calendar days for formal data rights requests; within 48 hours for general privacy queries
Privacy protection at nanas44 is not a checkbox exercise. Here is a plain-English summary of what we actually do to safeguard your data.
Every piece of data exchanged between your browser and the nanas44 Platform is encrypted using SSL 256-bit technology — the same standard used by major Malaysian banks. Your login, deposits, withdrawals, and personal details are fully protected in transit.
nanas44 does not sell, rent, or trade your personal data to marketers or data brokers under any circumstances. Your information is used solely to operate your account, process transactions, and fulfil our legal obligations.
We apply robust KYC procedures to verify that all players are aged 21 and above. Identity documents are processed securely by our verified KYC service providers and handled in strict accordance with this Policy.
You have the right to access, correct, export, or request deletion of your personal data at any time. We respond to all data rights requests within 30 calendar days and will never penalise you for exercising your rights.
We retain your data only for as long as legally necessary — typically five years post-account closure for KYC and transaction records, in line with our gaming licence AML obligations. We do not hold data indefinitely.
Promotional emails and marketing communications are only sent with your explicit opt-in consent. You may unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting our support team.
You now understand how nanas44 handles your personal data. We are committed to keeping your information safe, transparent, and firmly in your control. If you have any questions, our support team is available around the clock.
21+ only | Play responsibly | Gambling is for entertainment purposes only.